This policy describes how refunds work for DWARG subscriptions.
Free trial
Every plan starts with a free trial so you can evaluate the platform before paying.
Subscription payments
Subscription fees are charged in advance for the chosen billing period. If you were charged in error or experienced a service problem, contact us within 7 days of the charge and we will review the request.
Cancellations
You can stop renewing at any time; access continues until the end of the paid period.
Payments to garages
Payments made by vehicle owners to a garage through an invoice link are settled to that garage's own payment account. Refunds for those payments must be requested from the garage.
Contact
To request a refund, email support@dwarg.com.